diff --git a/backend/src/services/invoiceService.js b/backend/src/services/invoiceService.js
index b25400bd..821e9186 100644
--- a/backend/src/services/invoiceService.js
+++ b/backend/src/services/invoiceService.js
@@ -2039,6 +2039,28 @@ async function sendInvoice(id, adminId) {
   });
 
   try { await logActivity('invoice_sent', { invoiceId: id }, invoice.event_id || null, `admin:${adminId}`); } catch (_) {}
+
+  // Fire the workflow engine's invoice.sent trigger (after the row is updated +
+  // the email queued). Idempotent per invoice id; no-op when the workflows flag
+  // is off. Never throws into the send path.
+  try {
+    await require('./workflows').emitWorkflowEvent('invoice.sent', {
+      entityType: 'invoice',
+      entityId: id,
+      payload: {
+        invoiceId: id,
+        invoiceNumber: invoice.invoice_number,
+        eventId: invoice.event_id || null,
+        customerAccountId: invoice.customer_account_id,
+        customerEmail: invoiceTo,
+        dueDate: invoice.due_date,
+        issueDate: invoice.issue_date,
+        totalMinor: invoice.total_amount_minor,
+        currency: invoice.currency,
+      },
+    });
+  } catch (_) {}
+
   return { sent: true, pdfPath };
 }
 
@@ -2068,7 +2090,7 @@ async function markPaid(id, { amountMinor, paidAt, paymentMethod, reference, not
     ? Math.max(0, ensureInt(invoice.total_amount_minor) - amount)
     : null;
 
-  return await db.transaction(async (trx) => {
+  const markResult = await db.transaction(async (trx) => {
     await trx('invoice_payment_log').insert({
       invoice_id: id,
       amount_minor: amount,
@@ -2145,6 +2167,26 @@ async function markPaid(id, { amountMinor, paidAt, paymentMethod, reference, not
 
     return { paidTotalMinor: total, status: isFull ? 'paid' : invoice.status };
   });
+
+  // Fire invoice.paid for the workflow engine ONLY on the transition into
+  // 'paid' (mirrors the admin-notification guard above). After the commit so a
+  // workflow side effect can never roll back the recorded payment.
+  if (markResult.status === 'paid' && invoice.status !== 'paid') {
+    try {
+      await require('./workflows').emitWorkflowEvent('invoice.paid', {
+        entityType: 'invoice',
+        entityId: id,
+        payload: {
+          invoiceId: id,
+          invoiceNumber: invoice.invoice_number,
+          eventId: invoice.event_id || null,
+          customerAccountId: invoice.customer_account_id,
+          paidTotalMinor: markResult.paidTotalMinor,
+        },
+      });
+    } catch (_) {}
+  }
+  return markResult;
 }
 
 /**
diff --git a/backend/src/services/quoteService.js b/backend/src/services/quoteService.js
index 8c83686e..3db3614b 100644
--- a/backend/src/services/quoteService.js
+++ b/backend/src/services/quoteService.js
@@ -1022,6 +1022,34 @@ async function persistDocPdf(type, doc, buffer) {
  * the same token may flip accept↔decline. After the window expires the
  * response is locked.
  */
+/**
+ * Fire a quote lifecycle event for the workflow engine. Best-effort: resolves
+ * the customer email (so send_email actions have a recipient) and never throws
+ * into the caller. No-op when the workflows flag is off (emit fails closed).
+ */
+async function emitQuoteEvent(quote, status) {
+  try {
+    let customerEmail = null;
+    if (quote.customer_account_id) {
+      const c = await db('customer_accounts').where({ id: quote.customer_account_id }).first();
+      customerEmail = c?.email || null;
+    }
+    await require('./workflows').emitWorkflowEvent(`quote.${status}`, {
+      entityType: 'quote',
+      entityId: quote.id,
+      payload: {
+        quoteId: quote.id,
+        quoteNumber: quote.quote_number,
+        customerAccountId: quote.customer_account_id || null,
+        customerEmail,
+        eventName: quote.event_name || null,
+        eventDate: quote.event_date || null,
+        totalMinor: quote.total_amount_minor ?? null,
+      },
+    });
+  } catch (_) { /* best-effort */ }
+}
+
 async function recordResponse({ token, action, ip, tosAccepted }) {
   if (!['accept', 'decline'].includes(action)) {
     throw new AppError('Invalid action', 400);
@@ -1105,6 +1133,8 @@ async function recordResponse({ token, action, ip, tosAccepted }) {
     await logActivity(`quote_${newStatus}`, { quoteId: quote.id, token: tokenRow.token }, null, 'customer:public');
   } catch (_) {}
 
+  await emitQuoteEvent(quote, newStatus);
+
   return { status: newStatus, lockedAt: responseLockedAt };
 }
 
@@ -1202,6 +1232,8 @@ async function adminAcceptQuote(id, adminId) {
     logger.warn('quote_accepted_customer email queue failed', { quoteId: id, err: err.message });
   }
 
+  await emitQuoteEvent(quote, 'accepted');
+
   return { status: 'accepted', lockedAt: responseLockedAt };
 }
 
@@ -1265,6 +1297,8 @@ async function adminDeclineQuote(id, adminId, reason = null) {
     await logActivity('quote_declined_by_admin', { quoteId: id, reason: cleanReason }, null, `admin:${adminId}`);
   } catch (_) {}
 
+  await emitQuoteEvent(quote, 'declined');
+
   return { status: 'declined', declinedAt: now };
 }