fix(crm): self-heal missing CRM email templates at boot + recover queue
The CRM template seeders (crmEmailTemplates / contractEmailTemplates / eventReminderTemplates) were idempotent and ready, but only contractEmailTemplates was actually called (lazily, by contractService sends). crmEmailTemplates had no caller anywhere — every install that didn't pre-exist its templates failed every quote_sent / invoice_sent / storno_issued / invoice_reminder_* send with "Email template '<key>' not found". The queue processor retries 3 times then leaves the row in status='pending', retry_count=3, silently dead with no admin surface (see project_crm_backlog for the eventual System Health page). Fix: wire all three seeders into server.js startServer() right before startEmailQueueProcessor. The new _emailTemplateBoot.js orchestrates all three and then, for any template_key it just inserted, resets retry_count on stuck email_queue rows of that email_type so the queue processor's next tick picks them back up. Recovery is targeted: unrelated retry-exhausted rows (e.g. SMTP-timeout failures) are not touched. Integration test boots a fresh CRM DB, pre-seeds a stuck quote_sent row plus an unrelated stuck row, runs the boot helper, and asserts: templates landed, stuck quote_sent row was reset, unrelated row was left alone. Already-deployed installs heal automatically on the next backend restart after this lands.
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/**
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* Boot-time email-template self-heal:
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* 1. Seeds the CRM / contract / event-reminder templates on an
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* install that's never had them before.
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* 2. Recovers email_queue rows that previously exhausted their
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* retries because their template was missing.
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*
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* The failure that triggered this fix (2026-05-27) had Ralf's beta
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* box failing every `quote_sent` / `invoice_sent` send for ~14h
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* because crmEmailTemplates.ensureCrmEmailTemplatesSeeded was
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* defined but never called. After 3 retries the rows sat in
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* status='pending' forever; nothing in the admin UI signalled the
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* problem. Both halves of that regression are covered here.
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*/
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const { bootCrmDb } = require('./helpers/crmDb');
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describe('email template self-heal at boot', () => {
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let db;
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let cleanup;
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beforeAll(async () => {
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({ db, cleanup } = await bootCrmDb());
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}, 120000);
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afterAll(async () => {
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if (cleanup) await cleanup();
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});
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it('seeds crm/contract/event-reminder templates and recovers stuck queue rows', async () => {
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// Sanity: a fresh CRM-migrated DB does NOT carry CRM templates —
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// 107_crm_consolidated documents the deliberate split (templates
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// are self-healed at runtime, not inserted by the migration).
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const before = await db('email_templates')
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.whereIn('template_key', ['quote_sent', 'invoice_sent', 'storno_issued'])
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.pluck('template_key');
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expect(before).toEqual([]);
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// Seed a stuck queue row that mirrors what we found on Ralf's box:
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// quote_sent send attempted 3 times, each time failed because the
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// template didn't exist, queue processor gave up.
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const queueRowIds = await db('email_queue').insert({
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recipient_email: '[email protected]',
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email_type: 'quote_sent',
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email_data: JSON.stringify({ quote_number: 'Q-2026-0001' }),
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status: 'pending',
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retry_count: 3,
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error_message: "Email template 'quote_sent' not found",
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created_at: new Date(),
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}).returning('id');
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const queueRowId = typeof queueRowIds[0] === 'object' ? queueRowIds[0].id : queueRowIds[0];
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// Also seed an UNRELATED stuck row (different template, NOT one
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// we're going to insert) to confirm the recovery is targeted —
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// it must not blanket-reset every retry-exhausted row.
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const unrelatedIds = await db('email_queue').insert({
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recipient_email: '[email protected]',
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email_type: 'some_other_template',
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email_data: JSON.stringify({}),
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status: 'pending',
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retry_count: 3,
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error_message: 'SMTP timeout',
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created_at: new Date(),
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}).returning('id');
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const unrelatedId = typeof unrelatedIds[0] === 'object' ? unrelatedIds[0].id : unrelatedIds[0];
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// The seeders use module-level caches (`_seeded = true`). When
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// jest runs this test in isolation that cache starts fresh; in
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// the full suite no other test currently calls these seeders, so
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// the first call here also runs the real work. Reset the cache
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// defensively in case a future test changes that.
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jest.resetModules();
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const { seedEmailTemplatesAndRecoverQueue } = require('../../src/services/_emailTemplateBoot');
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const result = await seedEmailTemplatesAndRecoverQueue(db, null);
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// Templates landed.
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expect(result.seeded).toEqual(expect.arrayContaining([
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'quote_sent', 'invoice_sent', 'storno_issued',
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]));
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const after = await db('email_templates')
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.whereIn('template_key', ['quote_sent', 'invoice_sent', 'storno_issued'])
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.pluck('template_key');
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expect(after.sort()).toEqual(['invoice_sent', 'quote_sent', 'storno_issued']);
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// Stuck quote_sent row was recovered.
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expect(result.recovered).toBeGreaterThanOrEqual(1);
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const recoveredRow = await db('email_queue').where({ id: queueRowId }).first();
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expect(recoveredRow.retry_count).toBe(0);
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expect(recoveredRow.error_message).toBeNull();
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expect(recoveredRow.status).toBe('pending'); // ready for the next tick
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// Unrelated stuck row was NOT touched.
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const unrelatedRow = await db('email_queue').where({ id: unrelatedId }).first();
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expect(unrelatedRow.retry_count).toBe(3);
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expect(unrelatedRow.error_message).toBe('SMTP timeout');
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});
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});
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